FAQ

What types of payment do you accept?

You can pay with Paypal, webmoney, credit cards, skrill, paysafecard, sofort and many alternative payment methods via g2a pay  and etc.)

What are your working hours?

Our working hours are  9 a.m – 11 p.m. (CET). 

Can I pay in cash if I have no e-wallet?

The cash payment option is discussed with the operator. Contact the operator in a manner convenient for you.

How to place an order?

The site has a special ordering form. If you have any difficulties during the filling, then apply to the operator for support.

How quickly is the paid product delivered?

The goods are delivered immediately after the payment. On average, you should wait about 10 minutes; the guaranteed delivery is 24 hours.

I paid, it’s been over 10 minutes. Where is the product?

It is a Force Majeure. The operator will carry out the delivery in the nearest time. Client will receive an additional bonus to the order for a delay.

Is there a minimum amount of the transaction?

Yes, the minimum amount is 3 USD

What are your guarantees? Why should I trust the shop?

The seller has a Seller’s Personal Certificate in the WebMoney system, identified wallets Paypal  and g2a pay.
 A high level of business in the system and a good reputation among the clients, suppliers and players of MMORPG. Users can click the link and compare information with the official website of the payment system. Clients had no claims since day one.

Can my account be banned when buying the game currency?

According to the game rules, the game currency purchase is strictly prohibited. The shop does not support the co-operation with the server administrators. But we take all the security measures and anonymity during the purchase and transfer of a product, as we deal with the reliable suppliers only, which significantly reduces the risk of ban.
In general, we rarely come across a blockage or removal of the currency from our clients as we provide qualitative services and have wide experience in trading virtual currency.

How to avoid the ban?

Do not display a purchase of the game currency in the game (game chats). You can always get free advice about reducing the risk of blocking of a character when buying the game currency from our expert.

What if no one answers in ICQ?

If there is no answer in ICQ, then use other means of communication. The operator is available via skype, you can contact by e-mail or, most likely, write in the online chat.

Is it possible to become a supplier?

Yes, we need specialists. Please feel free to contact the operator with any questions. The information is provided in the section "Contacts".

How is the paid order delivered?

Different games have different ways of delivery. After payment and agreement with the operator, the game currency can be received by mail, from one character to another one, as well as through other options. All the details are discussed.

What discount can I get?

We offer discounts for volume of the order, there are cumulative and pre-holidays discounts. You can find more information in the section "Discounts".
We are interested in a long-term cooperation and have an individual attention to everyone, whether a client, a supplier or a driver.

How to sell or buy a character?

Visit a "Character Market" section, where it is enough to provide the necessary information about a character. A notice of purchase or sale of a character will appear on the website.

Can I order upgrade of my character?

The website offers upgrade of your characters, drivering and other services as well.
The advantage is that we use only proven drivers for actions of which the project MMO-Coins.ru bears full responsibility.
You do not take the risks when buying a character, as the character being upgraded is registered by you, according to your information, but the price will be much higher, in some projects it is still cheaper to buy already upgraded character.